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Lyft

One app. All the rides.

4.9★ · 18MTravelLyft, Inc.

Your score

Elite. 8 of 43 checks need attention.

Lyft

Travel · US

SElite· 86/100
Visibility71/100
Conversion87/100
  • Discoverability77.1

    Top 5 for 4 of 5 terms · 59% of characters

  • First impression82.3

    icon 72, shot 1 75, subtitle 100 of 100

  • Credibility95.9

    4.9★ from 17.6M ratings

  • Clarity100

    6 of 6 viewers described it correctly

  • Competitiveness78.4

    Picked 2 of 4 shelf runs · 69th pct

.dev

The shelf

2 of 3 simulated users picked a rival off this row.

Search results · US · Travel

They were asked to find: You are going somewhere new next month and want the trip to stay organised.

  1. You
    1

    Lyft

    One app. All the rides.

    4.918M ratings
    Get
    Lyft screenshot 1
    Lyft screenshot 2
    Lyft screenshot 3

    Skeptical Researcher passed: I cannot see any reviews on this card at all, only the aggregate rating, so I have nothing to check first and cannot vouch for it.

  2. 2

    inDrive. Save on city rides

    Ride for less, drive for more!

    4.8400K ratings
    Get
    inDrive. Save on city rides screenshot 1
    inDrive. Save on city rides screenshot 2
    inDrive. Save on city rides screenshot 3
  3. 3

    Bolt: Request a Ride

    Ride-hailing made easy

    4.8177K ratings
    Get
    Bolt: Request a Ride screenshot 1
    Bolt: Request a Ride screenshot 2
    Bolt: Request a Ride screenshot 3
  4. 4

    umob – all rides in one app

    Bike, scooter, taxi & transit

    2.210 ratings
    Get
    umob – all rides in one app screenshot 1
    umob – all rides in one app screenshot 2
    umob – all rides in one app screenshot 3
  5. 5

    GOIN' - Rides for all

    More rides, better access.

    4.5180 ratings
    Get
    GOIN' - Rides for all screenshot 1
    GOIN' - Rides for all screenshot 2
    GOIN' - Rides for all screenshot 3

Your taps

3/6

Where the taps went

  • Lyftyou3/6
  • inDrive. Save on city rides2/6
  • Bolt: Request a Ride1/6

Fix these first

5 changes, in order of impact.

  1. App name character use

    Your app name is only 4 characters. 26 of your 30 highest-value indexed characters are doing nothing. A brand name alone gets found by people who already know you. Add the words everyone else searches. Spend the rest of your 30 characters on one specific word people actually search for.

    visibilityApple-documented
  2. No functional word in name + subtitle

    Nothing in your name or subtitle says what the app actually does. It reads as a brand plus adjectives. Those 60 characters are the only text on your search card, so a stranger has to guess, and Apple's text matching has nothing to work with. Put one word in your name or subtitle that says what the app does: the verb or the noun someone would type into search.

    visibilityIndustry consensus
  3. Cross-index locales unused

    You're covering 5 of the 9 additional languages the United States storefront supports. Each missing one is another 30-character name, 30-character subtitle and 100-character keyword field: 640 indexable characters you're leaving on the table in the same storefront, without translating your app. Missing: Arabic, Korean, Russian, Vietnamese. Add metadata in your storefront's additional supported languages. Each one is another 160 indexable characters (30 name + 30 subtitle + 100 keywords) in the same storefront.

    visibilityIndustry consensus
  4. Description keyword stuffing

    The word "lyft" makes up 5.9% of your description: 6 times in 102 words. Descriptions aren't keyword-indexed on iOS, so this buys you exactly nothing in search and reads as spam to the few people who open it. Stop repeating keywords in the description. It is not indexed on iOS, so stuffing it costs you readability and buys you nothing.

    conversionIndustry consensus
  5. Your page and your actual users are different people

    Your page speaks to young professionals; your reviews come from budget-conscious users (59% of the reviews we could place).

    conversionOur proposal

What simulated users said

2 of 6 would tap your card; 2 of 6 would install.

  • Skeptical Researcher

    38, product manager · reads the one-stars first (the control persona)

    The rating and screenshot look fine, but I have no way to see if people are actually having trouble with it, so I'm moving on.
    The card
    would not tap
    The page
    would not install
  • Skeptical Researcher

    38, product manager · reads the one-stars first (the control persona)

    A 4.9 average with 17 million ratings would normally grab me, but every review shown is five stars and the titles don't match the content, so I'm walking away without knowing what I'm actually getting into.
    The card
    would not tap
    The page
    would not install
  • Silver Adopter

    68, retired teacher · capable, but scam-fearful

    This is the real thing — I know that name and that pink logo, and nearly 18 million people have rated it, so I'm not going to accidentally download some knockoff.
    The card
    would tap
    The page
    would install
  • Silver Adopter

    68, retired teacher · capable, but scam-fearful

    Seventeen million people have used this already, so it's the real thing and it works.
    The card
    would tap
    The page
    would install
  • Price-Sensitive Pragmatist

    29, gig worker · goes straight to the in-app purchase list

    Free with a download but you're still paying every single ride, so that's not really free to me.
    The card
    would not tap
    The page
    did not open it
  • Price-Sensitive Pragmatist

    29, gig worker · goes straight to the in-app purchase list

    The app's free but the rides aren't, and I'm not installing something to discover I can't afford it.
    The card
    would not tap
    The page
    did not open it